Terms and Conditions for PetMall.am

1. Introduction

Welcome to PetMall.am. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

2. Eligibility

To use PetMall.am, you must be at least 18 years old and capable of forming a legally binding contract. By using our website, you represent that you meet these requirements.

3. Account Registration, Security, and Deletion

• Account Creation: To access certain features of the website, you may be required to create an account. During registration, you are required to provide the following information: full name, email address, phone number, and password. You agree to provide accurate and complete information during the registration process.
• Account Deletion: You may request to delete your account at any time by contacting our customer support team. Upon deletion, all personal information associated with your account will be removed from our active database, except where retention is required by law or for legitimate business purposes.
• Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. PetMall.am does not share any of your personal information with third parties without your consent, except as required by law. PetMall.am is not liable for any unauthorized access to your account.

4. Use of the Website

• Permitted Use: You agree to use PetMall.am only for lawful purposes and in accordance with these terms. You must not use the website to engage in any unlawful or fraudulent activity.
• Prohibited Use: You must not misuse our website by introducing viruses, trojans, or other harmful material. Unauthorized access to the website, the server on which the website is stored, or any server, computer, or database connected to our website is prohibited.

5. Product Listings and Availability

• Vendor Listings: PetMall.am is a marketplace where various vendors list their products for sale. While we strive to ensure that all product information is accurate, PetMall.am is not responsible for any discrepancies in product listings.
• Availability: Product availability is subject to change without notice. PetMall.am does not guarantee that all products listed on the website will be available at all times.

6. Pricing and Payments

• Pricing: All prices listed on PetMall.am are in AMD (Armenian Dram) unless otherwise stated. We strive to ensure that all pricing information is accurate, but errors may occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
• Payments: Payment must be made at the time of purchase. PetMall.am accepts various payment methods as specified on the website. Your payment information is processed securely, and PetMall.am does not store payment details.

7. Order Processing and Shipping

• Order Confirmation: Once you place an order, you will receive an email confirmation with the details of your order. This email does not constitute acceptance of your order.
• Shipping: Orders will be shipped to the address provided during checkout. Shipping times may vary depending on the vendor and your location. PetMall.am is not responsible for delays caused by shipping carriers.

8. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return the item in accordance with the return policy of the respective vendor. Please refer to the vendor's return policy for specific details.
• Refunds: Refunds will be processed by the vendor once the returned item is received and inspected. The time it takes to receive your refund may vary depending on your payment method and bank.

9. Vendor Responsibilities

• Compliance: Vendors are responsible for ensuring that their products comply with all applicable laws and regulations. Vendors must provide accurate product descriptions and ensure that their listings do not infringe on the rights of others.
• Customer Service: Vendors are responsible for handling customer inquiries, returns, and refunds in a timely and professional manner.

10. Intellectual Property

• Ownership: All content on PetMall.am, including text, graphics, logos, images, and software, is the property of PetMall.am or its content suppliers and is protected by intellectual property laws.
• Use of Content: You may not use, reproduce, distribute, or create derivative works based on any content from PetMall.am without our express written permission.

11. Limitation of Liability

PetMall.am provides the website and services on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, secure, or error-free. PetMall.am is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or your purchase of products from vendors.

12. Indemnification

You agree to indemnify and hold harmless PetMall.am, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the website, your violation of these terms, or your infringement of any rights of another.

13. Changes to Terms and Conditions

PetMall.am reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after the posting of changes constitutes your acceptance of those changes.

14. Governing Law

These terms and conditions are governed by and constructed in accordance with the laws of Armenia. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts of Armenia.

15. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at Info@petmall.am

These terms and conditions are designed to protect both the users and the platform, ensuring a smooth and secure shopping experience for everyone involved.